Terms of Use

Introduction

In these Terms of Use, references to we, us or our (or words of similar import) means Complete Solutions Iraq LLC, a limited company registered in Baghdad (company number: 02-000008200)

In these Terms of Use, references to you means the person accessing and using our Digital Services (as defined below). If you use our Digital Services on behalf of a company, organisation or other entity, then (i) you includes you and that company, organisation or other entity, and (ii) you represent and warrant that you are authorised to bind the company, organisation or other entity to these Terms of Use, and that you agree to these Terms of Use on behalf of yourself and the company, organisation or other entity.

Our websites (www.completesolutionsiraq.com) is operated by us. These Terms of Use set out the basis on which you may make use of our Websites and our software and web-based applications (together, our Digital Services). By accessing and using our Digital Services, you are indicating your acceptance of these Terms of Use and you agree to comply with them. If you do not agree to these Terms of Use, you may not use our Digital Services.

We will use your personal information that we collect through our Digital Services in accordance with our Privacy Policy

We reserve the right to change these Terms of Use from time to time without prior notice by changing them on our Website. The Terms of Use applicable to your use of our Digital Services will be those in force at the time you access the Digital Services.

Accessing our Digital Services

We do not guarantee that the Digital Services will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of our Digital Services and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt our Digital Services or any computer system, server, router or any other internet-connected device associated with our Digital Services. You must not misuse our Digital Services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attack our Digital Services via a denial-of-service attack, a distributed denial-of service attack or otherwise.

You are responsible for ensuring that your computer system or device meets all relevant technical specifications necessary to use our Digital Services and is compatible with our Digital Services. You also understand that we cannot and do not guarantee or promise that any content on our Digital Services (including Material (as defined below)) will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.

From time to time, we may restrict access to certain features or parts of our Digital Services, or the entirety of our Digital Services. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use.

We reserve the right, in our discretion, to withdraw, suspend or modify our Digital Services or certain features or parts of our Digital Services with or without notice to you. There may also be times when our Digital Services or certain features or parts of our Digital Services become unavailable, whether on a scheduled or unscheduled basis. You agree that we will not be liable to you or to any third party for any withdrawal, suspension, modification, unavailability, inaccessibility or discontinuance of our Digital Services or any service available on or through our Digital Services.

Using our Digital Services

You must not use our Digital Services for any activities that breach any laws, infringe any person’s rights, or breach any standards, content requirements or codes published by any relevant authority. You must use our Digital Services and the information available from our Digital Services responsibly. You must not use our Digital Services or the information available from our Digital Services for or in connection with any unlawful, immoral, or anti-social purpose, or in a manner which is or may be damaging to our name or reputation.

You must not use our Digital Services in any way that interferes with our systems, other users or harasses, menaces or harms anyone.

You must not use our Digital Services to make any speculative, false, or fraudulent orders.

Intellectual property rights

Except as expressly set out in these Terms of Use, nothing in these Terms of Use shall give you any rights in respect of any intellectual property owned by us, our affiliates, or our licensors. You must not assert or attempt to obtain any such rights.

You acknowledge our (and our affiliates’) rights to the Material. Save as provided elsewhere in these Terms of Use, you must not use, copy, reproduce, modify, manipulate, transmit, distribute, perform, publish, display, participate in the transfer or sale of, license or create derivative works from, or in any way exploit, Material accessed through our Digital Services. Where copying or transmission is expressly permitted, you must display an appropriate author attribution or copyright notice.

You may use, and download and print extracts from, our Digital Services for your own personal use only to the extent necessary to utilise our Digital Services and the services offered through them. You may not make any other use of our Digital Services or Material on our Digital Services. Except as expressly set out in these Terms of Use, you are not allowed to copy (whether by printing onto paper, storing on disk or any other way), distribute (including distributing copies), tamper with or alter in any way or otherwise use any Material contained in our Digital Services.

Except as expressly set out in these Terms of Use, you are not allowed to copy or use any Material on our Digital Services for any commercial purpose.

You are not allowed to remove any copyright, trademark or other intellectual property notices or watermark contained in the original Material or from any Material copied or printed from our Digital Services.

The rights granted to you under these Terms of Use shall terminate immediately upon your breach of any of these Terms of Use, and you must (at our option) return or destroy any copies of the Materials you have made.

Our Digital Services also contain certain trademarks (whether granted or applied for), graphics, logos, and service names (collectively, Devices). The Devices are owned exclusively by us or the affiliated company and may not be copied or reproduced in any format (save as expressly provided elsewhere in these Terms of Use), or used in connection with any product or service without our prior written consent. All other trademarks not owned by us or our affiliated companies that appear on our Digital Services are the property of their respective owners, who may not be affiliated with, connected to, or sponsored by us or our affiliated companies and you must not use those trademarks without the permission of the respective owners.

User generated content

Certain features of our Digital Services may allow you to upload and publish materials, images, photographs, content, and information to our Digital Services, create bespoke materials or designs, and/or save customised content (collectively, User Content). Where you upload, publish, or otherwise store User Content through our Digital Services you are responsible for ensuring that you have any and all necessary rights, licences, and permissions to use that User Content.

We will not be responsible for any use of information, materials or content not provided by us. We reserve the right to remove or modify any User Content for any reason, including User Content that we believe violates these Terms.

Any User Content you upload to our Digital Services will be considered non-confidential and non-proprietary, and you grant us the right to use, copy, host, distribute and disclose to third parties the User Content. We also have the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to our Digital Services constitutes a violation of their rights (including their intellectual property rights or their right to privacy).

Without limiting the preceding paragraph, the User Content provided by you may be used: (i) to provide our services and/or goods to you; (ii) to help us develop and improve our Digital Services; and (iii) for the purpose of performing business and data analysis, and you grant us the right to use, copy, host, distribute and disclose to third parties the User Content for these purposes.

The views expressed by other users on our Digital Services do not represent our views or values.

Any designs, plans or other similar materials created by you using our Digital Services will be owned by us and may only be used by you in connection with your use of the Digital Services in the manner permitted by these Terms of Use, a quotation or order for goods and/or services from us and/or the provision of goods and/or services by us to you. You assign to us all right, title and interest (including any intellectual property rights) in and to any designs, plans or other similar materials created by you using our Digital Services (and agree to sign any document at our request and our reasonable expense to give effect to this assignment) and you waive all moral rights in and to those designs, plans and materials.

Accuracy of information

Our Digital Services are updated regularly, and content may change without notice. We are under no obligation to keep the Material up to date, and you acknowledge that it may be out of date at any given time. Material on our Digital Services is not intended to amount to advice or authority on which reliance should be placed. We make no promise and give no assurance that any information is accurate, complete, or up to date. To the extent permitted by law, we accept no liability or responsibility for any loss, damage or injury arising as a consequence of any reliance placed upon the Material, whether by a user of our Digital Services or by anyone who may be informed of their contents.

Contacting us

To contact us (including to discuss any complaint), please see our Contact us page on the Website.

Other important terms

Failure by us to enforce a right does not result in waiver of such right.

Each of the provisions of these Terms of Use operates separately. If any provision (or part of any provision) (including any terms in which we exclude or limit our liability to you) is found to be invalid, illegal, or unenforceable.

  1. i) that provision (or part-provision) will, to the extent required, be excluded from forming part of these Terms of Use and

(ii) the remaining provisions will be unaffected and will remain in full force and effect.

You may not assign or transfer your rights or obligations under these Terms of Use.

Except as expressly stated, a person who is not a party to these Terms of Use shall not have any rights under or in connection with these Terms of Use by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

You and we agree that these Terms of Use are governed by the law of Iraq and that any dispute between you and us arising out of or in connection with these Terms of Use (including non-contractual disputes or claims) will only be dealt with by the courts of Iraq.

These Terms of Use were last updated on 11 May 2020